Recent Articles
Enabling the Self Monitoring Feature
Self Monitoring allows a site to operate without a Monitoring Station. Instead of alarm events being routed to a monitoring center for operator review and dispatch, notifications are delivered directly to the end user through the CHeKT mobile ...
Restricting Customer Arming
Overview The Restrict Manual Arming feature prevents App Users from arming a site outside of its configured Arming Schedule. This ensures that sites remain disarmed during designated hours while still allowing App Users to arm and disarm freely ...
Using HTTP URLs with CHeKT Speakers
CHeKT Speakers support HTTP URLs that can be used within Automation Rules to trigger audio playback. Before configuring an HTTP Request action, verify that the speaker is running firmware version 3.5.1 or later, as earlier firmware versions do not ...
Troubleshooting Offline Devices in CHeKT
Overview When a device goes offline in CHeKT, the first step is determining why it is disconnecting. The Activity Logs can often provide valuable clues by showing events such as Network Change, Stream Disconnect, IP Change, or repeated offline/online ...
Download Activity / Audit Logs to Desktop
Access the Activity or Audit Logs from the Dealer Portal: Select the Date Range and Category Filter for the Logs you want to Download: Select Export Excel: The Logs will automatically be downloaded into Excel: Once the Logs are in Excel, they can be ...