Recent Articles
Troubleshooting Offline Devices in CHeKT
Overview When a device goes offline in CHeKT, the first step is determining why it is disconnecting. The Activity Logs can often provide valuable clues by showing events such as Network Change, Stream Disconnect, IP Change, or repeated offline/online ...
Saving Activity / Audit Logs to Desktop
Access the Activity or Audit Logs from the Dealer Portal: Select the Date Range and Category Filter for the Logs you want to Download: Select Export Excel: Logs will be automatically Downloaded to Microsoft Excel: Once Logs are in Excel, they can be ...
Internet Speed and Network Scan Tools
Internet Speed Test When accessing the Dealer Portal, navigate to the Tools Tab at the top: You will automatically be brought to the Internet Speed Test tab Select the bridge that you want to run the speed test for: To start a test, click New Test in ...
CHeKT Platform Release Readme Documentation
CHeKT Release Readme Documents Overview This page serves as the central home for all CHeKT Release Readme documents, providing a version-by-version record of how the CHeKT platform evolves over time. Each release readme offers a concise summary of ...
CHeKT Site Map Setup Deployment Guide
CHeKT Site Map Setup Deployment Guide Document Date: May 2026 Document Number: 003-00103-00 Document Supports: All CHeKT Software Versions Overview The CHeKT platform allows you to upload a site map - such as a floor plan, blueprint, or aerial photo ...