Reviewing Site Activity Log

Reviewing Site Activity Log

Authorized Portal Users can now access a log of Bridge events that includes the Embedded Video Clips. 

  1. Navigate to the applicable customer account and select "Site Reports" and highlight "Activity Logs:" 

  2. Click the Date/Calendar to Open the time frame select

  3. Enter the desired Date/Time manually, or with the "quick select" time frames on the left side:

  4. A Detailed Readout of your selected time frame will generate. Any event that has an associated transmitted video clip will have an "event ID:"

  5. Expand any Event with Associated ID for more information, and to play the associated clip with the embedded video player:

  6. Click to Open the "Event Viewer"

    1. Just like our Monitoring Portal Interface, you can view the MP4 Video or snapshot, and toggle the "Alarm" and "Restoral" events.
Thanks For Reading!

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