Why does the Bridge have physical alarm
inputs?
These zone inputs allow the Bridge to create
video alarm alerts from any physical trigger source. From zones on an alarm
panel to relays from machinery and electronic gates or other equipment, the
alarm zone inputs give the Bridge the versatility to create a video alarm
notification from any trigger.
Can the Bridge create alarm signals from
camera analytics?
Yes, the Bridge can create video alarm events, mobile
app push notifications, and alarm signals from cameras with analytics. This
allows camera analytics to be an alarm detection zone and trigger a video event
and alarm signal to the central station.
Is the Bridge POE powered?
TAll current models of the Bridge support POE. (CKB308 & CKB312v2) Previous models (CKB304 & CKB312v1) required 12
volts of DC power.
How can the Bridge be Armed & Disarmed?
- The Bridge has an Arming Input that can be programmed for arming and disarming one Bridge or all Bridges on a site. This arming input, similar to a key switch input supports "high to low" or "low to high" voltage arming ranging from 0 to 12 volts.
So any external voltage trigger, whether that be an electronic voltage timer or
other sources, can arm and disarm the Bridge. With this input the Bridge can be armed by wiring a programmable output from an alarm panel. When the alarm panel output is programmed, the alarm panel will arm and disarm the Bridge.
- A Bridge can also be armed and disarmed by customers using the CHeKT mobile app.
- A Bridge and Site can be armed and disarmed by our open cloud APIs. https://support.chekt.com/portal/en/kb/articles/overview-of-chekt-api-integrations
Can the Bridge have an arming schedule?
Yes, security companies and customers can define an
arming and disarming schedule.
What's the purpose of arming and disarming
the Bridge?
By arming and disarming the Bridge, the customer
can control when they want an alert to be sent to them or to the alarm monitoring
center. This ensures that a monitored response only occurs when the customer
needs a video security system.
Can the Bridge work with any cameras?
The Bridge works with thousands of camera
brands. The cameras or network recorder must support either support an ONVIF API
or a video streaming URL that the Bridge can connect to on the local network.
Can the Bridge connect to NVRs or DVRs?
Yes, the Bridge can authenticate to most NVR and
DVR systems. When the NVR DVR supports the ONVIF API service, the Bridge will
authenticate to the NVR/DVR and pull the video streams through that appliance.
For DVRs at NVRs that do not support on ONVIF, as long as they support RTSP
streaming, the Bridge can pull the video from those devices.
- Connecting to Cameras and Recorders: Connecting the Bridge to the LAN for Camera Access
Can the Bridge create video alarm events from
wireless zones?
Yes, this is done one of two ways, by using a programmable
relay output module that triggers the Bridge when the wireless zone opens or by
using using a supported alarm monitoring center. The monitoring station
software can provide live access to the associated camera and create an
on-demand event from a wireless zone alarm without an on-site relay.
- Wiring Relay Module: Physical Triggers: Wiring Alarm Inputs on the Bridge
- On-Demand Video Event: Understanding On-Demand 2-Minute Event Video "Rewind"
Does the Bridge support audible voice and
talk-down commands?
Yes, the Bridge supports both live audio speech
and preloaded audible voice commands allowing the customer or the alarm
monitoring center to issue these commands on demand.
- Adding Pre-defined audio messages to a site: Creating Dealer Level Audio Talk Down Messages
Is there a mobile app for the Bridge?
Yes, there is a CHeKT mobile app for the Bridge,
allowing customers to view live video, receive notifications from video alarm
events, arm and disarm their site, activate relays, and use the audible talk
down service.
- Adding Customers to the mobile app: Creating an Mobile App User Account for Sites
Can the audible commands be programmed
automatically?
Yes, audible commands can be programmed as part
of an Automation Rule. This allows audible commands to be automatically issued
based on an alarm or event trigger and can be customized based on time and day. Various rules allow the security company to
define when and what creates the audible command.
- Setting up Automation Rules: https://support.chekt.com/portal/en/kb/articles/automation-rules
What is the purpose of the relay outputs of
the Bridge?
The relay outputs on the Bridge allow an
installing company to wire a relay into any external device controlled by a
switch. The alarm monitoring center and the customer mobile app can control these
relays remotely. For example, the relays could be used to turn on lights, open
a gate, or as a remote switch for a piece of machinery.
Can the relay outputs be programmed automatically?
Yes, the relays can be programmed as part of an Automation
Rule. This allows the relays to be automatically controlled based on an alarm
or event trigger. Various rules allow the security company to define when and
what creates the relay condition.
- Setting up Automation Rules: https://support.chekt.com/portal/en/kb/articles/automation-rules
Does the Bridge support multiple networks?
Yes. The Bridge has only one ethernet port, however,
this Ethernet port can be programmed with up to two sub-interfaces. The primary
interface is set as DHCP by default and can be set to a static IP address. The
secondary interface is always static but disabled by default.
- Bridge Network Settings: Bridge Network Tab
Can the Bridge create video alarm events from
API commands?
Yes, the Bridge supports local API integration
from an external source. This API trigger will create the video event
notification and alarm signal experience.
- CHeKT API Support:https://support.chekt.com/portal/en/kb/articles/overview-of-chekt-api-integrations
Can the Bridge work with any on-site AI server systems?
Yes, by utilizing the local API, a local AI server can
trigger a video event alert as the source for events at alarm signal
notifications.
- Creating Video Alarms & Events: How Does CHEKT Create Alarm Signals and Video Events?
- CHeKT Custom Integration with AI Servers like Camect, IronYun and VCA AI Servers
Can the Bridge create video events that only go to my
customer?
Yes, you can program the Bridge to only alert the
customer using the CHeKT mobile app. The customer can arm and disarm their
system and receive event notifications. They can control relays and use the
audible talk-down service. If needed, the security company can also configure
automated rules and arming schedules for the customer.
How does the Bridge work with a standard
alarm system?
By utilizing the Bridge's arming input and zone
inputs, the Bridge will supervise any of the alarm system zones. By utilizing
the arming input of the Bridge, the Bridge will arm and disarm with the alarm
panel. When the alarm panel is armed and a zone is opened on the alarm panel, the
alarm panel will send an alarm signal to the central station, and the Bridge
will create a video alarm event. These two pieces of information are merged at
the central station providing the alarm monitoring center with real-time video
monitoring.
- Connecting to Alarm Panels: Alarm Panel Pairing: Programming an Alarm Panel with The Bridge
How does the Bridge work with wireless zones
on my alarm panel for alarm monitoring?
With wireless zones, a security company can either
use an output module to trip inputs on the Bridge to create the video events, or
they can utilize the alarm panel integration and automation software at the
monitoring center. With integrated alarm monitoring software, when a wireless
zone is received, the automation platform will automatically create the video event
and provide the operator with live video access to the site.
- Wiring Relay Module: Physical Triggers: Wiring Alarm Inputs on the Bridge
- On-Demand Video Event: Understanding On-Demand 2-Minute Event Video "Rewind"
How does the Bridge work without an alarm
panel?
The Bridge itself is a video alarm communicator
that is armed and disarmed based upon a schedule or the customer using a mobile
app. Video alarm events can be created with wired sensors into the zone inputs
of the Bridge, using the video analytics
of cameras or a local API event trigger. The Bridge will transmit video alarm
signals to the associated alarm monitoring center. When an alarm signal is
sent, the monitoring center will have instant access to the video alarm event
and live video from the site.
- Visual Security System Mode: Setting up a Site & Bridge as a Stand-alone Visual Alert System
Can the zone inputs on the Bridge be used to
create video alarm alerts from non-security devices?
Yes, the zone inputs can be used with
various equipment or devices, like gates, environmental sensors, machinery, and
anything that can create an open/closed circuit. Any physical trigger will generate
an associated video event notification.
For my Central station or the customer to
view video, does the Bridge need to be port forwarded at the router?
No, the Bridge or any video equipment on site
needs to be port forward for these features to work.
Does the Bridge transmit video securely?
Yes, all video transmitted from the Bridge is
transmitted using encrypted video transmission.
Does my alarm monitoring center take connections
from the check video solution?
It is very likely that they do, however, you should
confirm with your monitoring center. If your monitoring center has not been
familiarized with CHeKT or is uncertain, contact us, and we can help. The CHeKT
solution is integrated with nearly every alarm monitoring automation software,
so integrating with an alarm monitoring center is simple.
- Central Station Partners: https://chekt.com/dealers/partners/
- Automation Software Integration: https://chekt.com/dealers/central-station-integration/
Is adding video alarm monitoring expensive?
Adding video alarm monitoring services varies
depending on the application and situations where you're adding video alarm
monitoring. When adding a Bridge to an existing alarm panel with existing zones,
the costs are considered an enhanced upgrade. This is because the alarm signal rate
will not increase. Adding a Bridge to accounts makes the alarm monitoring
process more efficient by providing operators with video details, aiding and an
enhanced response for verifying alarms.
When an alarm occurs, can a customer see the
event?
Yes, customers can receive an event as a push
notification to the CHeKT mobile app.
When an alarm occurs, can the monitoring center
push the video to my customer requesting and dispatch?
Yes, the monitoring center can push the video to
your customer and request the customer engage in the decision-making process.
With this service, customers can either disregard the alarm or request a
dispatch on the alarm.
- Alarm Center Verification: Video Monitoring Portal - End User Verification
What type of audio devices does the Bridge
work with?
The Bridge can use either analog audio
systems or IP speakers. The Bridge itself has an audio output. This is a 3.5 mm
jack or 1/8 in jack that can be connected to any analog amplifier, allowing the
Bridge to use the audio function of an on-site amplifier or intercom system.
The Bridge can also connect to supported IP speakers. There are several IP speaker
brands that the Bridge is integrated with.
Can the Bridge use speakers on IP cameras?
Yes. However, many IP camera manufacturers in
the market have not quality-tested their IP audio integration with ONVIF
backchannel audio standardization. CHeKT is actively working with many of these
manufacturers to improve their audio support of the ONVIF backchannel audio service.
It's currently best practice to test your IP camera and speaker to see if they
are functioning properly.
No, the CHeKT solution is sold through security
integrators and alarm companies. If you're interested in the CHeKT, we
recommend you contact your local alarm company or visit this site to find a
certified alarm company near you.
Does the Bridge have to be monitored by an
alarm center?
No, the Bridge does not have to be
professionally monitored by an alarm monitoring center. All event alerts and
notifications can go direct to the consumer using the CHeKT mobile app.
Can a customer manage more than one location
with the check mobile app?
Yes, the customer can manage many sites with
their CHeKT and mobile app. This allows customers with small businesses and a
home to manage all of their video security systems in one app.
Does the Bridge allow remote video guard
tours?
Yes, using the a time scheduling rule, security
companies can initiate a live video tour at the remote monitoring center. During
this schedule, the monitoring center will have access to all live video cameras,
access to the relays for on-site controls of systems, access to the audio talk-down
services, and the ability to create on-demand video events.
When the Bridge has an alarm trigger, what
does the professional alarm monitoring center have access to?
When an alarm occurs, whether paired with an
alarm panel or the Bridge used as a standalone video system, the monitoring
center has live access to all cameras paired to the Bridge. The center also has
access to any events created and the ability to push the event to the consumer
to request a dispatch or cancel. That monitoring center can also access the
relays for on-site control, the audio talk-down service, and the ability to
create additional on-demand event videos.
Does the bridge work with any existing IP
doorbells camera?
Yes, if the doorbell is an ONVIF doorbell, then
it will currently work. However, this is uncommon in the IP camera doorbell
space. So we are currently in conversations with several doorbell manufacturers
to improve this level of integration.
Does the bridge work with any on-site AI servers
or cloud-based AI engines in the market?
CHeKT is actively working with several of the
industries AI services. More information on this will be coming in the next
several months.