Downloading Video Event Clips
Video event clips are stored in the CHeKT portal for 30 days. If an event needs to be archived, authorized users can download Video Alarm Event clips from the CHeKT cloud. Permissions are provided using the Permission Group settings of your dealer account.
Video Events can be downloaded from one of two areas:
- The Site Activity Log
- The Monitoring Portal
Downloading Events from the Activity Log:
1. From any site select the "Site Reports" tab.
2. In the "Activity Log" look for the desired event. The "Sensor" and "Video Event" categories will have an associated event ID that links the alarm trigger to a video upload event.
3. If you click any of these records, an "Event Details" window will open. In this window, you will see the details of the alarm trigger. In addition, a link to view the video is povided. Click the "Open Event Viewer" link:
4. Use the Download option in the event viewer.
Downloading Events from the Monitoring Portal:
1. From any site press the "Monitoring Portal" button. (Note: the user will need permissions for access to the Monitoring Portal.)
2. Locate the Video Event Clip either using the active event list on the right navigation or the monitoring portal heatmap.
3. Once you have located the event, Click the "Download" button at the bottom of the window:
3. The downloaded file will appear in MP4 format in your Downloads Folder with the date as the title:
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