My Events Aren't Making it to My Emergency Contact Via SMS

My Events Aren't Making it to My Emergency Contact Via SMS

1. Ensure the Recipient is listed as an "Emergency Contact" on the account. 

      -In the Dealer Portal, enter the General customer information page.

       -Under "Contacts," Ensure the user is listed here - 

   

            

   

      Enter the information for adding the contact; the slot number is just the user number on that account for record keeping.

      -Make sure to verify that Emergency Contact box is checked, and the leading Country Code (1 for US) is present in the phone number. 

Navigate to https://support.chekt.com/portal/kb/articles/creating-site-contacts for details on how to send the clip out. 

Thanks for Reading!