Setting up Dealer Notifications

Setting up Dealer Notifications

CHeKT dealers can setup email notifications for their dealer account.

An email notification can be sent for the following items:
  1. Invoice Notification: Any person setup with the Invoice Notification will receive an email when a new CHeKT monthly service invoice is generated and past due.
  2. Event Notification: Any person setup with the Event Notification will receive an email when the dealer's customer site reaches 70% of the allotted
  3. Receiver Notification: Any person setup with the Receiver Notification will receive an email when the dealers receivers disconnects. If an alternate path is available the connection will flow into second path, but the notification will still be sent informing the disconnection of primary path. 
  4. Ai Event Notification: Any person setup with the Dealer Ai Event Overage notification will receive an email when their account reaches 70% of the allotted events and 100% of the allotted Ai events. 
  5. Monitoring Portal Direction: Any person setup with the MP Direction Status Change will receive an email when a new direction or an update is made to a site's monitoring portal direction.
  6. Site Plan Request: (For Monitoring Stations) Any person setup with the Site Plan Request notification will receive an email when a Sub-Dealer request a plan change to their dealer account or one of their site accounts. 

To setup notifications:

1.  Login to you dealer account at dealer.chekt.com
2. Go to your dealer settings.
3. Select "Notifications" under the Users & Groups section.
4. Press the "Add" button in the top right.



5. Add an email address of the person needing the notification and optional a mobile phone number.
6. Add Name (optional)
7. Select the notification type.
8. Press the "Create" button.







    • Related Articles

    • Reviewing & Paying Monthly Dealer Invoices

      CHeKT dealers are billed monthly for services. At the beginning of each month, dealers will receive a notification (manage notificaitons), that the invoice for the previous month's services is ready for payment. The invoice is due by the end of the ...

    • How to Add Dealer User Accounts

      Once your CHeKT dealer account has been created, you should set up user accounts for your installers, managers, and any other personnel who require access. Please follow the steps below to complete this process. 1. Go to Dealer Account Settings 2. ...

    • Setting up New Accounts for Sentinel

      When creating a new CHeKT customer account that will report to a Sentinel automaton platform you will need to work with the monitoring station. You will need two pieces of information form the monitoring station. 1. Setting up the Sentinel Customer ...

    • Creating Dealer Level Audio Talk Down Messages

      These directions detail how to create predefined audio messages for your sites. Important Notes: The Audio Talk-Down service for the site must be enabled. Click here for directions. The Bridge must be installed and configured to connect to a local ...

    • CHeKT Dealer Portal Security Groups & IP Filtering

      CHeKT Security Groups are intended for sorting Dealer Portal Users into IP-restricted environments for additional portal-access security. These are normally used if a group of users should only be accessing the CHeKT Portals from a particular ...