Setting up Dealer Notifications
CHeKT dealers can configure email notifications for their dealer account.
Available Notification Types
MP Direction Status Change
Sent when a new direction is created or an existing direction is updated for a site's Monitoring Portal.
Site Plan Request (Monitoring Stations only)
Sent when a Sub-Dealer requests a plan change to a dealer account or one of their site accounts.
Event Notification
Sent when a dealer's customer site reaches 70% of its allotted events.
Invoice Notification
Sent when a new CHeKT monthly service invoice is generated or becomes past due.
Receiver Notification
Sent when a dealer's receiver disconnects. If an alternate path is available, the connection will fail over to the secondary path; however, the notification will still be sent to inform you of the primary path disconnection.
AI Event Notification
Sent when a dealer account reaches 70% of allotted events or 100% of allotted AI events.
Camera Analytics Supervision
Sent proactively when Camera Analytics Supervision is enabled on a site and cameras transition from Active to Dormant or Idle status. Learn more.
How to Set Up Notifications
- Log in to your dealer account at dealer.chekt.com.
- Navigate to Dealer Settings.
- Under the Users & Groups section, select Notifications.
- Click the Add button in the top-right corner.
- Enter the email address of the person who should receive the notification. Optionally, enter a mobile phone number.
- Enter a Name (optional).
- Select the appropriate notification type.
- Click Create.