Understanding CHeKT Appointments: Why They Are Necessary
The Appointments function is linked to our previous Dealer Application that is currently undergoing improvement.
In order for a technician to service a CHeKT bridge with the mobile app, an appointment must be created. This ensures the privacy of your clients and creates an audit trail during service. With the CHeKT platform technician can not view cameras without an appointment. If in the event a technician is released from employment with your company, you simply delete their account from the dealer portal and they will no longer have access to the CHeKT mobile app.
Once an appointment is created and assigned to the technician, they will have access to the clients cameras and bridge configuration only during the appointment time created.
Using the CHeKT Technician mobile app, the technician can add, remove and change bridge settings.They can also view and mount client cameras to the 4 channels on a bridge.
While the technician is using the app, the time spent servicing the account and their GPS coordinates are recorded and retained.
Once an appointment is completed, the technician can no longer access the cameras or bridge settings from their phone,
Before you begin creating appointments it's important to setup your services and employee accounts.
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