My Events Aren't Making it to My Emergency Contact Via SMS
1. Ensure the Recipient is listed as an "Emergency Contact" on the account.
-In the Dealer Portal, enter the General customer information page.
-Under "Contacts," Ensure the user is listed here -
Enter the information for adding the contact; the slot number is just the user number on that account for record keeping.
-Make sure to verify that Emergency Contact box is checked, and the leading Country Code (1 for US) is present in the phone number.
Navigate to https://support.chekt.com/portal/kb/articles/creating-site-contacts for details on how to send the clip out.
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