Bridge Network Requirements for CHeKT

Bridge Network Requirements for CHeKT

When troubleshooting the connectivity of a CHeKT Bridge it is important to understand a few details. 

Connectivity Requirements:

  • DHCP Enabled Network: The Bridge obtains an IP address using DHCP by default. The Bridge does support a static IP address configuration.
  • Port Settings: The Bridge needs outbound access on ports 80 and 443 through the network firewall. 
  • White List Information:  If the local area network is using a web proxy service, the LAN IP address of the bridge and the following domains need to be whitelisted in your firewall.
    • *.chekt.com
    • chekt-dev.s3.amazonaws.com
    • chekt-dev-device-log.s3.amazonaws.com
  • The Bridge uses a "Straight Through" network cable.
Warning
Port-Forwarding: Never create port-forwarding rules for the Bridge.  The Bridge and associated cameras do not need to be port forwarde. 

The Bridge Network Status Light Indicators:

  1. Turned off: Network Adapter is not initiated.  Typically a power-related issue. Or could be a hardware failure.

  2. Single Slow Blink: IP Address is not assigned to the Bridge. Typically this is a bad network cable, connectivity issue between the Bridge and the LAN, or the LAN does not have a DHCP Service.

  3. Single blink: Assigned IP address, but it is not able to connect to the CHeKT cloud. Typically this happens when Bridge does not have access to the Internet or can not connect to the CHeKT cloud server.
  4. Double blink: Connected to the CHeKT cloud, but the device is not registered to a customer account.
  5. Solid on: Connected to the CHeKT cloud and it is a registered device on an account.

If Bridge will not connect and show an Online status in the CHeKT Portal what could it be?

    • Related Articles

    • Connecting the Bridge to the LAN for Camera Access

      The Bridge connects to the local area network with a single ethernet interface card. The local area network that the Bridge connects to must have access to the internet on ports 80 and 443. These are the two ports the Bridge uses to communicate to ...

    • CHeKT Bridge Network Tab Guide

      Portal Users can access direct network configuration settings for the CKB304 directly from the dealer interface: Click on the Bridge Settings: Click on the "Network" Tab: And you will arrive at the Network Configuration Screen: 1. Main IP: On this ...

    • CHeKT AI Server Installation and Operation

      There are 2 ways the AI Server can be discovered: via MAC Address on the network using the bridge tools or the Ai server discovery tool: Link to Discovery Tool Download How to use Network Scan Tool via CHeKT Dealer Portal: The CHeKT AI Server will ...

    • Cawamo-CHeKT Integration Guide

      The Cawamo AI Server integrated with the CHeKT platform creates video AI event notifcaitons for alarm monitoring centers and customers using the CHeKT Mobile app. This integation allows sites to leverage Cawamo's advances AI as detection zones for ...

    • CHeKT AI Cameras Analytics Manual

      The latest licenced plug-in is a set of analytical tools loaded on our cameras that provides the means to perform advanced analytics, reduce false alerts and customize when events occur. This article will describe how to enable and configure the ...