Disarmed Events

Disarmed Events

Overview 

Disarmed Events allow CHeKT cameras to continue monitoring and sending alerts even when a security system is in a disarmed state. This feature is available after upgrading to a VMS Service Site Plan and requires configuration at multiple levels before users can receive notifications.

Prerequisites

  1. Access to the Dealer Portal Site
  2. Must have access to Video Vault Site Plan

Step 1: Enable Disarmed Activity Events on Cameras

After upgrading to a VMS Service Site Plan, Disarmed Events must be manually enabled for each camera.

1. Navigate to the VMS Service page in the Dealer Portal
2. Locate the CHeKT Cloud Storage Management panel
(By default, all connected cameras will show Disarmed Activity Events as Disabled)
3. Click the Edit button in the top right corner of the panel
- The Disarmed Activity Events sliders will appear for each camera



4. Toggle Enable for each camera you want to alert while disarmed
5. Click Save in the top right corner of the panel
 



Step 2: Enable Site Controls and Mobile App Settings

Once cameras are configured, the Site Mobile App Settings and Site Controls & Visibility must also be turned on.

1. Navigate to App Users in the Dealer Portal
2. Locate and select each of the following settings:
- Site Mobile App Settings
- Site Controls & Visibility
3. Click Edit on each setting to reveal the slider
4. Toggle each setting to Enabled

Notes
Note: These settings provide the following additional functionality:
- Allows users to select or deselect the Disarmed Video filter when viewing reports
- Grants Application Users the ability to edit Disarmed Activity Event Settings

Notes
This setting will allow Site Owners and Admin to edit the Disarmed Activity Event Settings.

Step 3: Enable Disarmed Alerts for Individual Users

After the site-level settings are configured, individual users must be enabled to receive Disarmed Event notifications.

1. Navigate to the App User List in the Dealer Portal
2. Select the App User you want to configure



3. Scroll to the Disarmed Activity Events section
4. Enable Push Notifications using the toggle
5. Select each camera you want that user to receive notifications from

Notes
Tip: You can customize which cameras trigger a push notification versus which cameras only log events visible in Reports — giving you granular control over alert preferences per user.





Viewing Disarmed Events

All Disarmed Events are logged and accessible through both the Dealer Portal Website and the CHeKT Mobile App.

Dealer Portal

1. Log in to the Dealer Portal
2. Navigate to the Reports tab
3. Select Event Viewer
4. Use the Event Type menu to filter and select Disarmed Events



CHeKT Mobile App

1. Open the app and log in
2. Tap Activity



3. Tap the Type filter button in the top right corner
4. Select the Disarmed Events checkbox to filter the view




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