Disarmed Events

Disarmed Events

Select which plan works best.

After logging into your Dealer Portal, select the VMS Service tab on the top of your Dealer Portal.
From there, you can select which plan for the Video Vault you would like: Basic, Video Vault, Video Vault Plus or Video Vault Plus AI.

Note that each plan will have Armed Based Events & Automation Events by default, as this is the default means of notification while using CHeKT.

Turning on Disarmed Based Events

After you've selected which plan you would like to use for Disarmed Events, they must be turned on manually since they are turned off by default.

While on the VMS Service page, you will see CHeKT Cloud Storage Management and a list of all your connected cameras with the Disarmed Activity Events set to Disabled.

1. Click the Edit button in the top right of the panel and you will see the Disarmed Activity Events sliders pop up.
   
2. Turn on which cameras you would like to alert while disarmed and click Save in the top right of the panel.
   

Turning on "Site Controls" and "Mobile App" Settings 

Now that we have the cameras alerting while Disarmed, we need to turn on the Site Mobile App Settings as well as the Site Controls & Visibility.

Go to App Users and navigate to each corresponding status, then clicking edit to get the slider bar to appear for Enabling.

This setting also allows you to select or deselect the Disarmed Video filter when going through reports.

This setting will allow Application Admins to edit the Disarmed Activity Event Settings.

Turning on Individual users for Disarmed Alerts

Both the Site and App Users list have been turned on. Now to make sure specific users that want to receive notifications are turned on.

1. Select an App User from the App User List
   
   
   
2. Go to the Disarmed Activity Events section and turn on the push notifications Tab as well as each camera that you want to receive a notification from.

Here you can customize which cameras give you a notification on your phone versus only seeing the events in your Reports.

Viewing your Disarmed Events

All events such as Armed or Disarmed events will still be in the reports tab of your Dealer Portal and CHeKT App.
Like all event types, you can specifically select the Disarmed Events from the scroll menu to only view the Disarmed Events.

Dealer Portal Website

Dealer Portal App

1. Go to the app domain and login.

2. Select History.

3. Select the filter button in the top right hand corner and select the Disarmed Events check box.

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