Using The Talk Down Service

Using The Talk Down Service

Using The Talk Down Service

In this guide we'll go over how to utilize the Talk Down Service from The Monitoring Portal and The End-User App.

Important Notes: 
  1. The Audio Talk-Down service for the site must be enabled.  Click here for directions.
  2. The Bridge must be installed and wired to a local amplified speaker system. Click here for information.
  3. The Talk Down Service can be also be used over an IP Speaker. Click here for directions & information.
  4. Creating Audio Messages: Creating Dealer Level Audio Talk Down Messages

The Monitoring Portal

The Talk Down Button is located in the Live window of a camera stream, you can select the live stream directly from the matrix view or from an ongoing alarm event: 



Select the preset Text To Speech Message or Audio file and click Send Audio Message.




Click Here to learn how to create and assign Audio Messages.  

You can opt to type a custom TTS in real-time. To do so, you simply click on the Custom button at the top right corner, type your message and then click Send Audio Message. 



You can now send live - recorded audio messages that will be played back immediately
Simply select the new "Live" option:




Click the start button to begin the recording:



Speak your message and hit "Send Live Message."




The End-User App

In the same way that the Talk Down Button is found in the Live Window of the cameras in the monitoring portal, it is also found in the live camera streams in The End-User App. 



In the App you simply click the desired preset Text To Speech Message or Audio file and it will send automatically.


Custom TTS is also available in the app. Click on the Custom button at the top of the preset list, type your message and then click Send. 


      

Thank you for reading!

    • Related Articles

    • Enabling and Understanding Site Service Plans

      Enabling and Understanding Site Service Plans Understanding Service Plans The Following Chart and Descriptions of services can be found in the billing section, of the gear settings, of your dealer portal *1 If yes on Prorated, dealers will be charged ...

    • Video Monitoring Portal - Using the Audio Talk-Down Service

      Pushing an audio message to a site: Important Notes: The Audio Talk-Down service for the site must be enabled. Click here for directions. The Bridge must be installed and configured to connect to a local amplified speaker system. Click here for ...

    • Enabling The Talk Down Service Plan

      Enabling The Talk Down Service This service allows the central station operator to send a Text-To-Speech Message over a local speaker system at a site from the CHeKT Monitoring Portal.  The Bridge must be installed and configured to connect to a ...

    • Creating Dealer Level Audio Talk Down Messages

      These directions detail how to create predefined audio messages for your sites. Important Notes:  The Audio Talk-Down service for the site must be enabled.  Click here for directions. The Bridge must be installed and wired to a local amplified ...

    • Using the Camera Authentication Tab

      Dealer Portal Users now have access to a new tab titled "Camera Authentication." Access the settings on a camera mounted to your Bridge: The primary function of this feature is to allow the user to re-attempt a connection to a particular (likely ...