Adding the Monitoring Station and Account Number to a CHeKT Customer Account
Before you can add a monitoring center to your customer account you need to configure your Monitoring Stations on the dealer settings. See how here.
This Guide will instruct a user to set the "Monitoring Station" that will receive the signals for the selected account, and assign the account number.
- On the customer account, select the "No Monitoring Station" record.
- Select the Monitoring Station for this account in the drop-down list.
If no selectable station is listed, https://support.chekt.com/portal/en/kb/articles/creating-a-monitoring-station likely still needs to be accomplished.
- Enter the Unique account information in the provided lines. These account identifiers are supplied to the dealer from the central station, and serve as the method to link accounts.
Some Monitoring Station and automation platforms will require a Reference ID. If you are unsure, check with your monitoring center. Sentinel, Bold and Mastermind Integrations will always require this Reference ID.
- Save your changes, and look for the green check box.
Additionally, when creating a new customer account, the same record information will be requested. The form looks slightly different, but contains the same line items. This can be edited in the screen described above at any time in the future, as well.
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