Setting up Customer Account Numbers
The automation software will generate a URL similar to this when it launches the CHeKT Monitoring Portal.
https://monitoring.chekt.com/monitoring?act=P2794&zone=017
The account number referenced in the above URL is generated from the account number in the automation platform. This number must match the account number in the CHeKT Dealer Portal customer account.
- If the account number for this account in the central station automation platform 1234, then you will enter 1234 for this Accounts Monitoring Station. In this scenario, 1234 likely the same account number in the alarm panel and reporting to the central station.
- If your central station has assigned you account a prefix, then you will enter the account number with a prefix, ABC1234.
When XML signals are sent from the CHeKT portal to the central station XML receiver this, is the account number that will be sent in the XML Package.
- Note: If your central station's XML receiver adds the prefix to your account numbers you will need to request a change for all CHeKT Customers.
Can I use the same monitoring station account number for multiple accounts?
If two or more customer accounts have the same Monitoring Station Account number using the same Monitoring Station, signals can be crossed. This might cause the Monitoring Station to dispatch to the wrong account.
A receiver at a Monitoring Station is not able to have the same account number on more than one customer.
When adding a monitoring station to an customer, an account number is required. If this account number is already in use by the Monitoring Station you will not able to use the number. You will need to contact the Monitoring Station to confirm you are using the correct account number.
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