If the VCP has not received a valid alarm topic from that mounted camera in the last 24 hours but has received a topic in the last 7 Days, the status will display as Idle
If the VCP has not received a valid alarm topic from that mounted camera in the last 7 Days, the status will display as Dormant:
After the CHeKT 6.0 VCP Firmware Release and Portal Update, these labels will not appear until they are enabled at the camera level.
The CHeKT Solution can communicate trouble codes into the Central Station as a result of a status change from Active to Idle or Dormant. This way, the Central Station Response team can contact the Dealer or customer to ensure the issue is known and addressed in a timely fashion.
Always confirm the action plan/pattern in place with the central station team for response actions
Global Configuration:
Log into the CHeKT Portal with proper administrative credentials, and click on the Settings Gear:
In the settings menu, scroll down to
Integration and choose
Alarm Library for XML Integration:
Select CHeKT Defined Alarm Codes:
Scroll down to locate the
Camera Idle and
Camera Dormant Topics:

Click a line item to configure:
Select the Respective Trouble and Restoral Codes to enable and click the save button:
With the above configuration, when the camera enters Idle status, an E794 will be sent to the central station.
When the camera returns to active status, the R794 will be sent to signify that this camera communication has restored.
The Camera Dormant Status is enabled independently and communicates an E795 / R795 respectively:
Camera Analytics Supervision: Dealer Reports and Bulk Updates:
A filterable report is now available in the Dealer Portal that will display the status of all cameras that have the Analytic Supervision Function enabled.
Access the Dealer Reports Tab on the left-hand navigation menu:
Select Camera Analytics Supervision under System Status
- Cameras who have had the supervision function enabled will display their current status in the "Event Status" Column.
- Always confirm that VCP on site is at the minimum firmware version to support the feature
- Cameras that have not enabled the feature will appear as unsupported
- The current Idle and Dormant Threshold (in days) is listed on the two columns on the right.
- All information can be filtered for reporting.
To change the configuration of the cameras, click site:
Select the site to make configuration changes:
Click
Edit:

From this interface, the analytic supervision for all cameras can be toggled on and off, as well as the Idle and Dormant Threshold Holdoff Values:

Click

when the changes are complete to save the new configuration.