Managing Customer Sites
Deactivating a Site Account
Deactivating a Site Account Deactivating a site will disable all monthly billing, all site reporting, event creation, and live video streaming. All programming settings and site devices are retained when a site is deactivated. To deactivate a site ...
Reviewing Site Activity Log
Authorized Portal Users can now access a log of Bridge events that includes the Embedded Video Clips. Navigate to the applicable customer account and select "Site Reports" and highlight "Activity Logs:" Click the Date/Calendar to Open the time ...
Enabling and Understanding Site Service Plans
Enabling and Understanding Site Service Plans Understanding Service Plans The Following Chart and Descriptions of services can be found in the billing section, of the gear settings, of your dealer portal *1 If yes on Prorated, dealers will be charged ...
Uploading and Setting the Site Map
The CHeKT platform supports the upload of a site map and the locations of the pertinent installed devices, providing the operator the ability to do a quick "Virtual Guard Tour" of the property in the event of an alarm. Setting this is only a couple ...
Creating Site Contacts
Creating Site Contacts The site contacts play an important role in the verifaction of an event via an sms text message. These text verifcations sms are sent by a live operator via the monitoring portal to the customers of a site, these include: the ...
Video - CHeKT Bridge Evaluation and Testing
This video and guide will assist you in evaluating a CHeKT Bridge. Download the guide here.
Setting a Camera to "Privacy Mode"
Setting a Camera to "Privacy Mode" Privacy Mode prevents the central station from viewing the video on a camera unless authorized by the client. Privacy mode can be enabled by the Dealer or by the end user. Once privacy mode has been enabled, it can ...
Creating an Mobile App User Account for Sites
Creating accounts for your customers With the end-user CHeKT app your customer can now monitor and control their home or business in real-time and from anywhere. CHeKT's Visual Security System and automation solution gives your customer instant ...
Adding the Monitoring Station and Account Number to a CHeKT Customer Account
Before you can add a monitoring center to your customer account you need to configure your Monitoring Stations on the dealer settings. See how here. This Guide will instruct a user to set the "Monitoring Station" that will receive the signals for ...
Creating a New Customer Site
Links to additional steps: Registering a Bridge: Registering a CHeKT Bridge Registering Cameras: Adding Cameras to a CHeKT Bridge Login to your CHeKT Dealer Account: Click "Customers" on the left-hand navigation bar. Click the '+' button Set the ...